How to add and remove the call button on Instagram

Recently, developers added a calling option to Instagram. To talk to followers on a virtual Insta phone, you’ll need to install the “Call” button. It allows you to send the profile owner a notification of an incoming call with just one click. If you don’t want anyone to bother you at inappropriate times, turn off the button. Don’t know how to do it? Then stay with us and find a detailed instruction with a step-by-step action plan to solve the problem.

Why do we need a ‘Call’ button – who uses it?

To begin with, let’s consider what the “Call” button is and in what cases it can be useful. If you run your own business, for example, offering photography services to clients, then a professional account on a social network is simply essential. Thanks to it, you can receive requests from buyers directly through Instagram. How? Just by using that very “Call” button, which you will add to your page. In other words, the button is your connection to subscribers.

At the same time, not only photographers, but also all entrepreneurs who are focused on “growing” their audience can use it. Namely, those who work directly with clients: take calls and respond to messages.

How to add a call button on Instagram

Now let’s get down to business and figure out how to add the “Call” button to your Instagram page. If you still have a personal profile type, you will need to switch it to a professional one as follows:

1. Launch the Instagram app and log in to your account using your standard login (mobile phone number/email/username) and password.
2. Tap on the icon with the “person.”
3. Click on the “three lines” in the upper right corner of the screen.
4. Open the “Settings” section.
5. Scroll down and stop at the “Account” line. Click on it.
6. Click on “Switch to Professional Account.”
7. Select the “Business” type and the category of your account, for example, “product/service.”
8. Specify the available ways to contact you: a mobile phone number linked to your account or an email address. Optionally, add the address of your store or office.
9. Link your Facebook page.
10. Confirm the profile switch.

Done. After all the manipulations, the desired button for calls should appear on your page.

Useful to know. By clicking “How to Call,” you will be offered a choice of “Make a call via phone, Viber, or WhatsApp.” The funds will be debited according to the tariff.

Why can’t I activate the button?

Sometimes it happens that a client cannot call you via voice communication, or the call button is simply missing. What could be the reason? The reason could be the following:

• an outdated version of the official social network program;
• the account has not been switched from personal to professional;
• the linked phone number was entered incorrectly.

Let’s describe the solution to each of them for convenience.

Solution to the first problem:

1. Unlock your smartphone screen and go to the Market.
2. Swipe right and tap the “My games” tab in the pull-down menu.
3. Open the “Updates” section and scroll down to the Instagram app.
4. Click on the green “Update” button.

Now you just need to wait a few minutes for the system to update the version to the latest one.

To fix the second problem, you need to switch the account type. Do it in the usual way described in the section above.

Solution to the third problem:

1. Open the Instaseti program.
2. Tap on the “person” icon.
3. Click on “Edit Profile”.
4. Scroll down to the “Contact Methods” line. Select it.
5. Click on the specified number and correct the combination. Remember the main rule: first check several times, and then add a new phone number. This will avoid further errors and typos.
6. Click on the “checkmark” located at the top of the page to save the result.

If the instructions provided did not help, contact the technical support of the social network service. To do this:

1. Open your page in Insta and go to settings.
2. Scroll down and select “Help”.
3. Click on the “Report a Problem” line and the “Report Malfunction” option.

Note. Wait for a response within 3 days. If there is no response, send the request again.

How to set up a call button

After creating the button, you can customize it an infinite number of times. To do this, go to the “Edit Profile” section. Navigate to the “Contact Methods” tab and change the phone number combination for calls.

Another way to help customize the button is through a linked Facebook page. To do this:

1. Log in to your linked Facebook account.
2. Click on the “Pages” section in the left vertical menu.
3. Select the corresponding page and click on it.
4. Tap on the “Call” icon.
5. Change the mobile number.
6. Save.

How to disable the Instagram call feature

If you have decided to end your marketing campaign to promote your commercial account, don’t forget to remove the “Call” button on Instagram. There are three ways to do this:

• Completely delete the account;
• Switch to a personal profile;
• Erase the phone number in the settings.

Let’s find out how to disable calls using these methods.

In the first case, you need to:

1. Follow the hyperlink to permanently block the account.
2. Decide on the reason for deleting the account. For example, “I want to delete something.”
3. Enter your password to confirm and click the red “Permanently delete” button.

In the second case, you need to:

1. Go to settings and tap “Accounts.”
2. Scroll down and click “Switch to personal account.”
3. Read the system warning and confirm.

In the third case, you need to:

1. Open the profile editing mode.
2. Click on the “Contact” field.
3. Erase the number and save the changes.

If you still want to stay in touch with your customers, enter your email address. Requests will now come there.

So, we have figured out how to add and remove the “Call” button from your Instagram page. It’s quite easy. All you need to do is switch to a commercial profile and enter your mobile number.