When the most active social network is not supported on your phone or its installation is interrupted, it becomes a real problem. Communication suffers, businesses incur losses – an urgent solution is needed. Installing applications rarely causes difficulties, but if they do arise, you need to know the reasons and methods of elimination. In most cases, the algorithm is the same and when Instagram is not supported on your device, you can handle it yourself without involving technical support.
Possible causes
The very first step in any installation problem should be to restart the phone. This helps in 80% of cases. If the software still does not load, it is necessary to understand why Instagram is not supported on this gadget. All reasons boil down to three:
1. Unstable internet connection. Even if the connection is interrupted for a fraction of a second, the installation may not resume.
2. Outdated version of the phone’s operating system.
3. Lack of space for the new program. Each user decides for themselves what to do with programs that are not used or used rarely. Either delete them or increase the device’s memory capacity.
On Android
As a result of the trade war between America and China, Facebook has stopped cooperating with Huawei, making it difficult to update the company’s software. The company will no longer pre-install FB applications, including Instagram. The ban also affects new Honor smartphones, a sub-brand of Huawei. Only new models, such as the 8x or 8s, will require manual installation of the FB software and messenger through Google Play. The new rules do not apply to Android phones that are already on sale or in use, as they will continue to receive regular updates. If there are problems installing the social network on Xiaomi, users can use the Market Helper program.
On iPhone
Owners of old models often face the problem of not being able to install Instagram on their device. The social media app is developed for operating systems of newer versions, such as iOS 7 and iOS 8. Therefore, it may not be able to install or may give an error on a phone of an older model.
How to solve a problem: methods of solution
If none of the reasons is the answer to the question of why the program is not downloading, more radical measures should be taken. A simple gadget reboot is no longer relevant. Instagram is not supported on the device and the solution should be sought in the software.
Resetting updates on Play Market or AppStore
Even after removing all the software from the phone, some components of files or cache may remain and prevent the installed programs from working correctly. It may be necessary to do a hard reset of the system, as simply deleting Google Play updates may not be enough.
Updates can be reset through “Settings”, then “Apps”, where you can find Market or Story in the list and select “Uninstall updates”.
If access does not appear, the manipulations performed may not be enough. You can also clear the Google account through the settings and then restore it. Before resetting the software, it is better to save the necessary information to the memory card or PC.
Reinstallation of the application
Before removing and reinstalling the service, you need to clear the cache to avoid possible program “tails”. They can interfere with the further operation of Play Market or AppStore.
The algorithm of actions for reinstallation:
- application manager;
- loaded;
- google play market;
- clear data;
On some devices with the Android OS, downloading social networks through official services may not be supported. The entire service related to FB does not work on them, but this does not mean that installing Instagram on such gadgets is impossible.
Alternative installation via Ark
Sometimes Android owners receive a notification of incompatibility with a program when installing through the Market. There is a solution: find the apk file of the program and manually install it on the phone.
Apk downloader allows downloading APK files from Google Play without downloading the application to Android.
In the settings, a folder for downloading files is specified, and then they are transferred via Bluetooth or email.
Downloader is a utility that allows downloading even an incompatible apk with the gadget. Downloading such files from this program is safer than just from the network. The absence of malicious programs or trojans during download is guaranteed.
If Instagram is not supported on your smartphone, you need to determine the cause of the failures and eliminate them if possible. Often, the issue can be resolved independently, but sometimes technical support intervention is required.
Social network owners are interested in minimizing installation and platform operation failures. Therefore, consultations and assistance from specialists will not be delayed.
Sometimes technical support is powerless, and Instagram is not supported on your device due to FB policy. There is always a way out. The desired social network can be installed alternatively.