In Instagram, you can post your photos and videos, communicate with other subscribers in a private chat, enjoy the creativity of bloggers and ordinary people, as well as vividly tell about yourself and find new interesting acquaintances. Sometimes the service brings disappointments caused by malfunctions. Let’s consider a popular problem – no sound on Instagram, figure out the causes of malfunctions and try to solve them on our own.
No sound on Instagram on Android and iPhone: causes and solutions
If there is no sound in Instagram videos and you cannot fully enjoy the content, it can be quite unpleasant. However, there is no need to worry prematurely, as almost all problems can be solved independently without seeking professional help. In most cases, all errors and malfunctions can be divided into two main categories:
- Problems with the mobile device itself, issues with sound output and playback. In this case, you will have to investigate and take your smartphone to a repair service.
- Disruption of software operation, occasional malfunction, or an outdated version of the social network.
Do not forget about the inattentiveness of users who simply forget to turn on the sound on their smartphone or unplug their headphones from the jack.
Below, we will take a closer look at possible reasons for the lack of audio playback in Instagram.
Malfunctions with mobile device
When there is a problem with the social network Instagram, the first thing to check is the mobile device itself. Let’s consider common cases why sound may disappear:
- First, check if the sound is turned on on your smartphone. It’s possible that the silent mode is activated. Set the audio playback adjustment to the desired level. Almost all phone models have adjustment buttons located on the side panel.
- If headphones are connected to the device, the sound will not be transmitted through the speakers. Disconnect the jack and try again.
- Malfunctions in the construction of the mobile phone. It’s possible that your gadget has simply broken down. To check this, try running another application or playing music. If there is still no sound, and everything is set to normal in the settings, then most likely the speaker is broken. The only way to solve the problem is to contact professionals in a repair shop or purchase a new smartphone.
Application malfunction
If everything works fine on the structural level, the likely reason for the absence of sound is software malfunctions. Let’s consider possible defects and ways to solve them:
- It should be noted that while scrolling through the news feed, you may accidentally activate the silent mode. If you click on a post in the story, the sound playback stops. To restore normal operation, simply click on the post again.
- An outdated version of the mobile application software is installed. To avoid errors and incorrect operation, developers recommend timely updating Instagram. In the system settings, allow automatic downloading of update files. Moreover, in the old version of the social network, you will not find many interesting functions and editing tools.
- Problems with the operating system of the smartphone itself. Mobile device software also needs to be regularly updated to the latest version, otherwise you risk encountering failures not only in Instagram but also in other utilities.
How to get sound back on Instagram on a computer
Instagram is not only available as an application, but you can also log in through a browser or the official Windows utility. However, these versions have significant disadvantages compared to the mobile app. You can only view stories and posts of other subscribers, but you cannot upload your own content.
If you use the social network on a personal computer, there may be many reasons for losing sound. All malfunctions are also divided into structural and programmatic. Below we will consider the most common situations and methods for solving them.
The reason is that the ‘Stereo Mixer’ is disabled
Problems may arise with incorrect settings of the sound card built into a personal computer. It is necessary to activate the stereo mixer, and for this:
- First of all, check if the driver is installed at all. Otherwise, download compatible software for your audio card model. Or update the drivers to the latest version if necessary.
- Go to the control panel of your PC. To do this, find the corresponding item in the Start menu on the desktop.
- Select the sound section.
- Go to the recording tab and right-click to activate the display of disabled devices.
- The stereo mixer will appear in the list, click on it and turn it on.
- Restart Instagram and try to open the video again.
It should be noted that the location of the main control elements and their names may differ on different versions of operating systems.
We are checking the configuration of the columns
If you are using speakers with surround sound to play audio, you should pay attention to the mode of operation and configuration, specifically by switching to stereo sound. To do this:
- Go to the control panel of your computer system.
- In the next menu, find the tab for audio playback and sound equipment.
- Find the connected speakers and click on them.
- In the settings, change the configuration from 5.1 or 7.1 to stereo.
- Refresh the page on the social network and restart the video.
If the problem is not solved, the reasons may be the following:
- A faulty sound card. Try running other applications and programs. If the defect persists, you need to repair your computer.
- Non-working speakers are connected.
- The user has turned off the volume in the system.
- The sound drivers are missing or an outdated version is installed.
Restore notification sound
Notifications are coming in without sound? To not miss important messages from the service or other users, you need to activate audio notifications. Here’s how:
- Go to your smartphone settings.
- Open the Applications and Notifications tab.
- Then select the Instagram utility and turn on sounds.
You can activate notifications in the mobile app itself. To do this, go to your personal page, select the settings section, and open the notifications tab. Here you can change notification settings – disable or enable them at your discretion.
The article discusses common reasons why there is no sound in Instagram. In most cases, the user is to blame for their inattention. First, check if silent mode is not turned on, only then should you pay attention to the smartphone or software.