Developers of the social network do everything to ensure that the service works smoothly, but sometimes the platform issues errors and most often the problem lies in the incorrect operation of the application or gadget. There are several versions as to why a post is not published on Instagram or video content.
5 main reasons why a post is not published
The platform’s technical support team most often deals with requests such as “Can’t upload text” and “Photo or video won’t upload.”
There are 5 main reasons why a user may not be able to add content to their profile:
- Unstable internet connection.
- Insufficient device memory.
- Incompatible app version.
- Device malfunction.
- Clogged system cache.
More details about each of these reasons.
Slow internet connection
Files cannot be transferred when there is no network connection. Sometimes the operator sets limits on the amount of data that can be downloaded. If it is difficult to publish materials at the end of the month, the user should first think of the version with limitations. Everything will fall into place at the beginning of the next month.
If the Wi-Fi connection is unstable, you can connect to mobile internet and test the application.
The gadget’s memory is overloaded
When running an application in the background, there is often not enough memory reserve. Everything seems to load, but posting a post or photo is impossible. You need to restart your mobile device to clear the memory. New content in Instagram stories should appear if the problem was caused by memory overload.
Outdated version of the application
Sometimes it’s not just impossible to post on Instagram, but every time a user tries, they get kicked out of the system or receive an error message. If two consecutive device restarts don’t help, it’s worth checking if the current version of the app is up to date.
The latest Instagram update can be downloaded from the App Store or Play Market and installed on your phone.
After installing the new version, it’s important to update the operating system and restart the device again. The final step is to publish new content in the feed or stories.
Mobile device malfunction
Instagram technical support is unable to help if the problem lies with the device’s operating system. When restarts and updates do not help, it is necessary to partially reset the gadget’s settings.
These manipulations differ slightly on iPhone and Android.
For an Apple phone:
- Settings.
- General.
- Reset.
- Erase All Content and Settings.
On different modifications of Android, resetting may look different, but roughly like this:
- Settings.
- System and Device.
- Additional settings.
- Recovery and reset.
- Reset settings.
- Personal data.
In the last item, the settings related to the non-working application are deleted. Radical measures should be taken when malfunctions cannot be fixed by restarting and updating. After that, you can try to post the desired content on Instagram again.
System cache full
If all previous actions have been performed, but the post still does not want to be uploaded, you need to clear the cache. The main assistant in this is Clockwork Mod Recovery. The program is loaded through the Rom Manager application. When installing, you need to select the version of iOS that the user is using in the menu. For Android users, the plan of action is the same. After downloading the program, you need to restart the device. Go to the Mod Recovery menu, select the cache cleaning item (wipe dalvik-cache), and restart the phone again. The correct operation of the platform should be restored.
As an option, temporary account blocking
Instagram usually blocks the ability to like, follow or unfollow. Sometimes posts or photos may not be published. When technical staff receive a complaint stating, “I’m posting a post, but it’s not visible,” the first thing they check is whether the account is blocked. Usually, users are informed of the temporary suspension of any of their actions, but people work everywhere, and the human factor cannot be ruled out.
To protect your profile from blocking, you need to link it to your Facebook account and not violate the limits and rules of the platform.
The above are the most common reasons why a post is not published on Instagram, but there are many more options. The platform is becoming more stable every year, and vulnerabilities are becoming less common. Restarting your phone to fix a glitch is usually enough.
If the problems persist, it is best to contact technical support. Specialists will figure out what the problem is and provide step-by-step recommendations for action.