The platform is constantly improving to ensure the protection of personal information from hacker attacks. If you see a warning “We detected an unusual login attempt on Instagram and cannot access the phone number” when logging into the system, there is no need to worry, as the portal is trying to secure your account from hacking. We will explain the reasons for this error and how to fix it.
Unusual login attempt – what does it mean?
Social networks and internet services are favorite places for scammers and fraudsters to thrive. Every day, Instagram provides reliable protection of users’ personal information from the influence of hacker attacks. Thanks to the well-established work, outsiders cannot gain access to your phone number, email data, and the account itself. After all, authorization complies with the latest security and encryption protocols to minimize the likelihood of hacking.
The system is constantly evolving and growing with new features to protect confidential information. Recently, developers implemented a mechanism for tracking unsafe and unauthorized entry into the social network. When suspicions arise, the application automatically blocks authorization and requests confirmation from the page owner. Only after that can you enter the account to continue working.
If you see a warning notification “Suspicious login attempt detected” when launching Instagram, don’t worry, the service is working on a standard protection algorithm.
Let’s consider what could be the reason for receiving such a message:
- The user tries to authorize in the social network using a different IP address tied to a different location (city or country) that differs from the previous parameter. For example, if you moved to another region, you will have to confirm the accuracy of the data.
- You decided to log in to Instagram from another mobile device or personal computer. For example, you always logged in only through your cell phone, but there is a need to authorize from someone else’s PC.
- An unknown user is trying to hack your account.
- If you use multiple accounts in Instagram, and one of them is business-oriented.
- Repeated attempts to enter the wrong protective password for the profile.
- You use third-party services and programs for promotion – likes, subscriptions, and automatic mailing.
All of this can be a weighty reason for blocking and arousing suspicion from the social network security service. You need to confirm and give permission to use personal information. Never provide access to third parties.
After that, the service will ask you to answer a question and choose “This is me” or “This is not me.” In the first case, you will have to follow the instructions on the screen and pass the identity check. Unfortunately, standard methods of solving the problem do not always work one hundred percent, and when you log in again, the system may again require you to pass identification. To fix the error and get rid of the message about suspicious activity, several simple methods have been implemented.
How to regain access to your phone number and log into your Instagram profile
If after confirming your identity, the service does not allow you to log in and constantly sends notifications about identification in the system, you can solve the problem yourself by following these simple tips. Below we will consider common solutions to the problem of not being able to log in:
- Restart your mobile device.
- Change the way you connect to the internet.
- Log in using another social network.
It is worth remembering that developers recommend using only the latest version of the social network and timely installing updates to avoid a range of errors and malfunctions.
Use mobile internet
One effective way to solve the problem is to change the access point. If you previously logged in using a Wi-Fi network, try switching the connection method to mobile internet. To do this, use the settings of your smartphone. Many users note this method as the most effective.
Restart the application
If the previous method did not help and did not bring positive results, and you cannot log in to Instagram, restart the mobile application or the device itself. In extreme cases, delete the utility, download it again, and install it on your phone. Stop the application and clear the cache, to do this, follow a series of actions:
- On the desktop of your device, find the settings tab, on most models it looks like a gear.
- Find the section of installed programs.
- A list of all active applications will be displayed on the screen, select the social network.
- Detailed information about the utility, the current version, will appear. Click the stop button and select the option to clear temporary files.
- Try to log in to the system again.
Try logging in through Facebook
If Instagram reports an unusual and suspicious login attempt, logging in to your account through your linked Facebook account can help solve the problem. Both social networks are partners, so you will see the corresponding button in the authorization menu – identification through Facebook. To make this work, you need to have a profile on the partner social network and link it to Instagram:
- Launch Instagram and verify your identity if necessary.
- In the main menu, find the settings option, which is located on the right panel as a gear icon.
- In the list that appears, click on the link to Facebook option.
- After that, enter your login and password, and synchronize.
- Save the changes.
Now you can access Instagram through another social network. The main thing is to have the official Facebook app installed in your mobile device’s memory.
Log in through the browser version
The next way to bypass the restriction is to use Instagram as a web version. To do this:
- Launch your personal computer or laptop.
- Find and open any browser.
- In the search bar, enter the address of the social network and go to its page.
- Log in by entering your username and password for your account.
- Confirm your login.
- After that, the problem should disappear, try launching the mobile app.
Please wait for some time, if it doesn’t work out – contact technical support
The easiest way to solve the problem is to do nothing, just wait for some time, as there may be technical work being carried out on the server to improve the service. If the problem persists after waiting and none of the previously described methods have yielded positive results, then it is advisable to contact the customer support of the social network. You should write to the email address – support@instagram.com. Try to explain the situation in more detail and attach a link to your account.
This article has discussed the steps to take if you see the notification “Suspicious login attempt detected on Instagram” during authorization. You can try to solve the problem yourself, but in extreme cases, it is recommended to seek professional help from technical support.