After a couple of recent updates, various errors may occur when logging into the social network Instagram: a white screen, a suspicious attempt to authorize, or the service may not let you in without explanation. How to bypass the system’s ban? Can the frequently asked question by users, “why can’t I log into Instagram from my computer?” be solved? It is possible, but it will take a little effort.
What is the reason when Instagram doesn’t open on a PC?
Actually, there can be many reasons why Instagram’s web version doesn’t load in a browser. These include:
- overloaded cache;
- technical system failure, etc.;
- poor internet connection;
- device bug.
Let’s take a look at how to fix one of the most common errors – a white screen instead of the feed.
The reason for a white screen
Most often, a white screen appears due to poor internet connection. To fix this, try connecting directly to the router instead of the access point.
If this doesn’t help and the white screen appears not immediately, but only after attempting to log in, it may be time to clear the cache on your laptop or personal computer. There are two ways to do this:
- through browser settings;
- through special cleaners.
Important. After clearing the cache, don’t forget to refresh the web browser pages.
What to do if Instagram doesn’t allow you to log in to your profile
We’ve figured out how to deal with the white screen, but why can’t we log in to our page? In this case, the most common reason is that incorrect login credentials have been entered. If you’ve forgotten the password you created when you set up your profile, don’t worry, you can recover everything in just a few minutes. To do this:
- Go to the Instagram.com website.
- Click on the “Forgot password” option.
- Enter your username, email address, or linked mobile phone number.
- Confirm the email to restore access.
- Follow the instructions in the email (the system will suggest changing the password).
It says that an error has occurred
Sometimes when logging in, the service may display a message saying “Suspicious login attempt”. This can happen if:
- You are trying to log in from a new device;
- You are trying to access the page from an unknown address that Instagram does not recognize.
All you need to do is follow the prompts that appear on the screen. Specifically:
- Click on “This is me”.
- Decide whether the system will send a confirmation email or text message to your phone.
- Enter the code from the message and click “OK”.
If this does not work and the website still refuses to let you access your profile with the message “Sorry, there was an error”, you will need to try a different approach. The problem can be resolved as follows:
- Restart your computer and try entering your login and password again. If the error persists, move on to step 2.
- Tap on the “Log in with Facebook” button.
- Enter your Facebook login credentials in the appropriate fields.
- Confirm.
After these steps, your account should be working. If this still does not help, contact technical support. To do this:
- Unlock your smartphone screen and log in to another account.
- Click on the “person” icon and the functional button in the upper right corner.
- Go to settings.
- Click on the “Help” section – “Help Center”.
- Select “Report a problem”.
- Describe the situation and attach screenshots of your error.
- Wait for a response.
Useful to know. The response email will arrive within 3 days. You will be notified of it in the “heart” tab.
Instagram doesn’t work on PC, but there is a login on the phone – try using apps
Be sure to try logging in from both your phone and computer. Sometimes a user can’t access their profile from their PC, but everything works fine from their mobile device. If this is the case for you, the solution is obvious – use auxiliary programs instead of the desktop version of the social network site. These can be:
- official developer app for Windows 10;
- Android game emulator;
- Ruinsta – an Instagram twin utility;
- Instapic;
- online service InstaBro.
Let’s figure out how to log in to each of them.
Official client for Windows
The easiest way to log in to Instagram is to install the official social network program through the Windows 10 store. To do this:
- Click on “Start” and launch the market.
- Click on the search bar and type in “Instagram.”
- Install the appropriate file and launch the application.
- Tap on the “Login” field and enter your username (nickname/email address/mobile number). In the field below, enter your password.
- Confirm.
Done. Now you have the same opportunities as in the mobile version of Insta.
Important. “Instagram” from the Store is only suitable for Windows 10 operating systems.
Android emulator
For those who have Windows 8 or even XP on their computer, there is always a way out. A special emulator can be used to create a virtual Android operating system, which is similar to a smartphone. Through this emulator, you can access the Google Play Store and install Instagram on your device. The step-by-step instructions are as follows:
1. Go to the official BlueStacks website and download the BlueStacks 4 file, which is currently the most popular Android emulator.
2. Install and open it.
3. Click on the “Google Play Store” icon and log in with your Gmail account.
4. Enter “Instagram” in the search bar.
5. Install the program on your virtual OS.
6. Launch it and try to log in using the standard method.
That’s it. If you have succeeded, you can do the same things as on your smartphone, as the interface is completely identical.
Ruinsta service
If your operating system is below “ten” and BlueStacks is specifically slowing down, log in to your Instagram account through the Ruinsta utility. This is an analog of our favorite social network with a modified “appearance”. There you can:
- read posts;
- post photos and videos;
- record material for a post via a webcam;
- like and write comments, etc.
Useful to know. Ruinsta allows you to save images to your PC in a few clicks.
To access the page, follow the standard algorithm of actions:
- Download the file from a trusted site and install it.
- Open Ruinsta.
- Click on the empty fields and enter the login details for your Insta account.
- Click the “Login” button.
If you want to create a new profile, click “Sign up” and follow the prompts of the utility.
The InstaPic program
The second Instagram-like “twin” is Instapic.
It also offers its users a familiar set of options:
- posting videos and pictures;
- built-in editor (with filters and color corrections);
- viewing the feed;
- ability to like and comment, etc.
The most convenient thing about Instapic is that it is freely available in the Windows 8 Store. So just go to the market and find the app through search. Install it on your computer and log in.
Interesting. Instapic is provided to Store customers for free.
The InstaBro Program
The last option is suitable for those who want to combine business with pleasure. InstaBro is a service for promoting your profile. With it, you can:
- promote your page;
- find your target audience;
- get mutual subscriptions;
- clean up from bot followers;
- bypass competitors.
If you don’t have access to the Instagram website, be sure to pay attention to InstaBro. To work with it, you will need to:
- Go to the InstaBro.ru website.
- Tap “Try it.”
- Create a new profile.
- Synchronize your Instagram account.
- Configure the promotion parameters and fill in personal information.
Useful to know. InstaBro only provides a 3-day trial period.
So those are all the ways to solve the problem of accessing the social network. If the question “why can’t I log into Instagram from my computer” is still relevant, perhaps you have something more serious. Contact technical support specialists and find out how to resolve the situation.