When launching the service, an unpleasant problem may arise – an Instagram error pops up, and the subscriber cannot authorize in their account and log into the network. Everyone eventually faces such a failure, so it is necessary to know how to solve the problem independently.
Why do errors occur when logging into Instagram?
The social network Instagram is known worldwide for its wide range of features and capabilities. Here you can publish your photos and videos publicly, post short stories, communicate in private chat, as well as engage in commercial activities and promote your own product. To start using the service, simply download the official mobile application to your phone and go through the registration process in the system.
What to do if I can’t log in to Instagram when launching the social network, and the service writes – sorry, an error has occurred, please try again later. This problem is quite common among users and can be solved independently by correctly identifying the root cause of the malfunction. In this case, the following factors may be the culprits:
- Inattention of the consumer. When authorizing, the system requires you to enter a protective password and login. If there is an error in personal information, invalid parameters are specified, then the security system will not allow you to enter your personal profile. Check for constant access to the Internet and the presence of money on the tariff plan of the connected communication operator.
- Software. A failure of the smartphone’s software can be both one-time, which will be fixed by a simple reboot, and constant. Timely updating of the device’s operating system or utility plays an important role in the stable operation of the mobile application.
- Incompatible device. The Instagram program has minimum system requirements and is only suitable for modern gadgets. Outdated phones will not support the social network.
- Structural device malfunctions. Failure of the receiving antenna or SIM card.
The last two items require serious action – replacing or buying a new phone. All other problems can be resolved independently and in a short time.
Below we will consider effective methods to fix the error and resume the previous operation of the mobile application.
How to fix login error: all methods
If you encounter a system error message when logging into your social media account, don’t panic and delete the application. First of all, wait a few minutes and try again later, as there may be technical work being carried out on the platform or a temporary glitch has occurred. In case of a malfunction when restarting the mobile utility, you should investigate and find the cause. Let’s look at common situations and help resolve them independently.
Application update
The social network Instagram is constantly adding new functional features, graphic elements, and built-in tools, which are only available after updating the mobile application. Software developers recommend tracking the release of new software and installing the latest updates in a timely manner. The innovations affect the following factors:
- New possibilities and features appear in the service.
- The level of security and confidentiality of personal information increases.
- Data processing speed and page loading time increase.
If you use an outdated firmware version, you risk losing interesting tools or encountering an error, and you won’t be able to log in and out of your profile. To install the update, you will need to:
- Launch the software store Play Market or AppStore on your smartphone.
- In the search bar, type the name of the Instagram utility.
- If a new build appears, a corresponding button will appear offering to download and install the update.
To avoid having to search for information about firmware releases every time, activate automatic installation of updates. This function can also be enabled in the official software store. Save the changes, and the system will automatically track the release of new features and launch them without your intervention. The same algorithm is used on a personal computer in the official application for the Windows 10 operating system.
Don’t forget about the smartphone’s software itself, try to use only the latest version of the operating system and install updates in a timely manner. After all, outdated device software can also affect the performance of the social network.
Rebooting the gadget
The next option for self-repair is to reboot the mobile device. It is possible that the operating system has frozen or there has been a brief device failure. In most cases, a simple reboot compensates for the problem and the application starts working in standard mode.
Slow network speed
It should be remembered that stable internet connection is required for full operation of the social network Instagram. If there is no connection to the network or minimal download speed, it will not be possible to log in to the service. Let’s consider the reasons and ways to resolve them:
- First, check if there is a stable reception of mobile data in the location where you are. If not, find a region with active signal reception from the communication operator.
- If there is no money on the SIM card, the provider automatically blocks access to the network.
- When using wireless network via Wi-Fi, a simple reboot of the router may restore the connection.
- There may be malfunctions with the smartphone itself, such as a faulty reception antenna or SIM card. Running any other application or browser on the device can help check. In the worst case, you may have to send the phone for repair or buy a new one.
If the internet access speed is not sufficient to log in to the social network, contact the communication operator and increase the limits of the speed mode and traffic.
Double-check the date and time
The Instagram mobile application may behave incorrectly if the phone’s operating system has an outdated time or date. The service uses system certificates, and if the time in them does not match the device’s settings, it leads to errors. To avoid such a situation, activate automatic time zone and date detection on your smartphone. This can be done in the gadget’s settings. The location of elements may differ on different device models.
Full reset of phone settings
If none of the previously described methods helped to solve the problem, try taking a drastic step – perform a full system reset. Perhaps there is a malfunction in the mobile device software that is blocking access to the social network. First, try clearing the cache and resetting the Instagram settings:
- On the smartphone workspace, find the settings icon in the form of a gear.
- On the next page, find the tab of installed applications.
- After that, the full list of all active programs will be displayed on the screen. Find Instagram and click on it.
- Open the memory section.
- Press the cache elimination and settings reset button.
- Done. Now try logging in to the service again.
If it didn’t help, perform a reset of the gadget itself:
- Go to the mobile device settings panel.
- At the very bottom, find the tab of system parameters.
- After that, open the “Device reset” section.
- Here you can restore factory settings or reset all changes on the smartphone.
Restart the phone and try logging into the social network again.
If nothing helped – reinstall the application from scratch
Have the described methods not helped? Then try deleting and reinstalling the Instagram mobile application. Use the software store to install, and the service will automatically activate the latest up-to-date version of the social network.
With each new update, in addition to new functional capabilities, the system requirements for the utility change. If you are using an outdated smartphone, the latest build may not work correctly or may not start at all. Rolling back to the previous firmware will help solve the problem. To do this, delete the updated version from your phone, find the previous firmware in your browser, download the installation file, and install it. Be careful about the source of information, do not download files from unknown and unverified sites to avoid infection.
One of the options is to log in to Instagram through a Facebook profile
When logging into a social network, you will be presented with a menu where you need to enter your username and password for your account. If Instagram gives an error after this, try logging in to the service using your Facebook partner platform profile.
The corresponding button for logging in through your Facebook profile can be found in the authorization menu. To make this option work, the following conditions must be met:
- You must have a registered account on the Facebook social network.
- During the procedure, both profiles must be synchronized and linked to each other.
- The Facebook utility is installed on the mobile device and you are logged in.
If you are not registered on the partner platform, you will not be able to log into the social network in this way.
The final option is to block the account
Another common reason why I can’t log into Instagram from my phone is account blocking. The social network Instagram constantly monitors security and searches for potentially dangerous pages. Here are some reasons why your access may be restricted:
- Exceeding the established limits on likes, subscriptions, personal messages, or reposts.
- Posting other people’s entries on your page without a link or mention of the material owner.
- Posting prohibited topics.
- Logging in through someone else’s email.
- Posting other people’s documents and personal information in public on your profile.
All of this can lead to temporary blocking, which can last from a few hours to two weeks. If you continue to violate the requirements and recommendations of the service, you will be permanently blocked. Unfortunately, there is only one way to solve the problem – submit a request to customer support, where they will explain the reason for the restriction.
The article explains what to do if there is an error when logging into the Instagram app from your phone or computer. As it turned out, there are many reasons for failures – from software malfunctions to forced profile blocking on the social network. Most problems can be resolved independently, it is enough to understand the issue.