When registering an Instagram account, an error message is displayed: reasons

To use the service, it is necessary to register a personal account. This procedure is simple and can be completed in a few easy steps. However, many people face difficulties and cannot create a page on their own. We have collected tips and recommendations from specialists and examined popular registration errors on Instagram, as well as ways to fix them.

Common mistakes when registering on Instagram

Anyone can register on the social network Instagram. You can use a mobile device or a personal computer to access it. To create an account, all you need is a valid mobile phone number or email address, which is required for registration confirmation and subsequent account linking.

The process of activating a profile on the service is extremely simple. Specify your contact information or email address, confirm the information, and also specify a protective password and username. After that, you are a full-fledged user of the global platform and can publish any digital content.

Despite the simplicity of the account creation process, many users face difficulties and unpleasant situations that prevent them from logging into the network.

Possible problems when registering on Instagram can be divided into several main categories:

  1. Errors caused by software. An outdated version of the operating system or the mobile application itself.
  2. Technical malfunctions or instability of the mobile phone.
  3. Do not forget about the human factor. In most cases, the culprit of difficulties is the user themselves. Inattention and haste play a big role in the registration process on the social network, anyone can make a mistake in writing contact information or other personal information.

Any problem can be solved independently, only in extreme cases can you contact technical support. Let’s consider common situations and errors when activating an account on Instagram.

The phone number and email are already in use

One of the popular reasons why a service blocks registration in the system is due to the existence of an already existing profile. In the account creation menu, the social network will ask for a mobile phone number or email address. It should be noted that only one account can be linked to one contact or email address.

At the next stage of registration on Instagram, the service gives an error message and writes that the phone or email is already in use. If you have received a refusal during the application process, it means that you have already registered a personal page before and have forgotten about it. In this case, it is sufficient to carry out the profile recovery procedure. To do this:

1. In the authorization menu, click on the “Forgot password?” button.
2. A window will open for resetting the previous security combination. In the corresponding field, specify the current email address or mobile number.
3. A notification with a link to delete the previous password will be sent to the specified mailbox, follow it.
4. Come up with a new sequence of characters and save the changes.

Cases are not uncommon when third parties used contact information without your knowledge. Contact technical support and describe the situation in detail.

In addition to this, the following reasons for malfunctions are possible:

1. Personal information was specified with an error. Try to carefully and without typos enter contact information, otherwise you will not receive a registration confirmation code in the system.
2. The entered phone number or email address is blocked or invalid.

Remember the main rule – be careful and do not make mistakes in writing personal data.

Outdated version of the application

What to do if I can’t create an Instagram account from my phone? Check the current version of the mobile application, as the functionality of the social network depends on it. Developers regularly release innovations, come up with new functional capabilities, and tools for graphic editing of digital content. They will only be available after downloading the latest version of the utility.

If you downloaded an outdated version from unknown and suspicious sources on the internet, it may cause an error when registering on the social network. Therefore, download installation files only from the official software store. Regularly check for the latest online service builds and activate them. For convenience, enable the automatic update search function, which will do everything for you.

It should be noted that in the official software stores App Store or Play Market, you will always find only the latest version of the utility.

Slow internet connection

The next reason for registration issues is related to internet connection. In order for the mobile application to work properly and perform its functions correctly, a constant connection and access to the network is required, especially when creating an account. If the access point is lost during the personal information filling process, the service will give an error and block your attempt.

Insufficient transmission and download speed can also cause similar issues. If you encounter problems, pay attention to the connection method – via Wi-Fi or mobile data – and try switching between them. Any mobile operator automatically blocks internet access when the set traffic limit is reached or when there are no funds left on the balance.

This username is already registered

After entering your email address or mobile phone number, the system will ask you to come up with a unique username. The service does not like identical logins and therefore automatically blocks duplicates. If you have come up with a nickname but it is already taken by someone else, you will see a corresponding notification. The problem is solved as simply as possible – use your imagination and come up with an interesting name by which you will be identified on the social network.

Disabling proxy servers

The performance of a mobile application can be affected by active proxy servers, what does this mean? Every modern smartphone has a VPN function that automatically changes the device’s connection to a specific point. For example, during registration, one address was used, but when accessing personal email, another was used. This leads to an error and creating a new account is not possible. This problem can be solved by disabling the VPN function on the mobile phone.

Any standard browser can activate an additional VPN extension, so it is worth going to the browser settings and removing or temporarily deactivating this plugin.

Developers do not recommend using third-party proxy servers when activating an account, as this may lead to blocking of your actions.

Major Instagram outage

It is also important not to forget about cases when the social network itself is the cause of the problem. The platform periodically conducts routine maintenance to adjust and minimize malfunctions. Unfortunately, during this time, some features become unavailable to users. In this case, you will see a notification on the screen saying “Sorry, registration is currently not possible.” The only solution in this situation is to wait and try again after some time.

The operating system on the phone is outdated

Simultaneously with updating the mobile application, one should not forget about the operating system of the smartphone on which the social network is used. With the introduction of new features, capabilities, graphic tools, and effects, the utility’s requirements for the device increase. Many bonuses and innovations become available only on the latest builds of the mobile phone system. For example, the dark theme for Instagram recently appeared, which is only available for iOS version 13 or later.

Outdated software on a smartphone can lead to failures during registration actions on Instagram and negatively affect other applications installed on the device. Therefore, timely download and install the latest updates.

How to solve the error with registering a new Instagram account

We have considered all the popular mistakes that occur during registration in a social network, and now we will try to resolve them on our own without the help of technical support. Let’s explain in detail and in order:

  1. If you enter an email address or mobile phone number that is already taken, you already have an account in the service. Go through the password recovery process and reset your old password.
  2. To avoid problems with profile activation, use only existing addresses and contact information that have permanent access. When entering personal information, do not make mistakes, as any typo can cause many unpleasant consequences.
  3. If you are using an outdated version of the mobile application, update it to the latest build. To do this, open the official software store and find Instagram. If there is a new version, you will see a corresponding link to download and install it. Activate automatic scanning and downloading of updates in the software store settings. Do not download utility installation files from unknown and suspicious resources on the Internet, as you risk picking up malicious viruses on your device.
  4. The same requirement applies to the mobile phone software itself. Timely install and use only the current build of the operating system. To activate the update, go to the settings section on your smartphone, select the system parameters and software update. If there are additions, you will see a corresponding button, follow the instructions on the screen. A similar algorithm of actions is the same for different device models, the difference is only in the location of control elements and the design of the menu. To correct the error, it is not necessary to install a new update, register through the browser version of the social network.
  5. If you have a weak internet connection, switch from wireless Wi-Fi to mobile data or vice versa. If you are in an area with poor signal reception from the mobile data operator, change your location.
  6. Check for a hotspot, you may have activated airplane mode, which blocks loading. Check the current balance on the SIM card and the availability of free internet traffic. If there is a debt, the provider may block data transmission.
  7. To disable the VPN function and additional proxy servers, go to the settings section of the mobile device. Select wireless networks and access points, find the VPN tab and switch the switch to the off state.
  8. Register an account on both your phone and computer, your smartphone may not support the social network.
  9. In case of a massive failure of the service itself or temporary malfunctions, the only way out is to wait. Try to register your account after some time.

All these recommendations are suitable for any mobile device and personal computer with different operating systems – Android or iOS for iPhones.

If none of the advice brings the desired result, delete the official Instagram client and reinstall it on your phone. In extreme cases, submit a request to technical support and ask for help from specialists.

The article has considered popular problems with registration in Instagram. Despite the relative simplicity of the procedure, you may encounter various difficulties that block access to the interface. All of the situations described can be resolved on your own, and some of them arise due to the inattention of consumers themselves. Follow the instructions on the screen when creating an account and check the accuracy of the information entered.

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