The first step in any social network is to register an account. It is enough to have a valid email or mobile phone number, but even at this stage, many people face difficulties and malfunctions. Instead of successfully gaining access, the system displays an error message when registering on Instagram – action blocked. Let’s consider popular reasons why failures occur and how to solve them.
Common reasons for action block on Instagram during registration
To activate your account, you need to have a valid mobile phone number or email address. These parameters will be used to link your personal page, and you can use them to verify your profile.
The process of creating an account consists of several simple steps:
- In the login menu, select the option to create a profile on Instagram.
- On the next page, enter your contact information – email or mobile phone number.
- You will receive a notification from the service with a special confirmation code to the specified addresses. Enter it in the registration window.
- At the last stage, you need to come up with a secure password and account name.
From this moment on, you can share and post in the news feed.
The procedure is very simple, but some users still encounter problems and malfunctions. All errors can be divided into several groups:
- Often, the user is the cause of the failure, making serious mistakes when writing contact information or confirmation codes due to their carelessness.
- Incorrect operation of the mobile application due to outdated software of the utility or smartphone operating system.
- Technical problems related to the design of the mobile phone.
Almost all of the listed malfunctions can be solved independently without resorting to technical support. Let’s consider common failures that block the registration of an Instagram account in detail.
There is already a registered account with the email address and phone number provided
It should be remembered that only one phone number or email address can be attached to one account. If you try to add another parameter, the system will automatically block your attempt. If you see an error message during registration, it means that your contact information is already in use on the service and you have previously created a profile. You can solve the problem by using the account recovery procedure. Follow these simple instructions:
- Open the mobile application or browser version of the social network.
- Click on the login help button below the fields for entering your password and username.
- Then, specify the mobile phone number or email address associated with your page.
- You will receive a notification with a link to deactivate your previous account password on the specified contact information.
- Create and write a new password. Save the changes.
In addition to standard recovery methods, there is an option to log in through a partner social network account, such as Facebook. If you have never registered on Instagram and your email and contact number are already taken, contact the service support and explain your situation in detail. It is possible that someone has used your personal information, so this issue needs to be resolved at an official level.
It is important to remember that you may be the cause of the error. If you make a serious mistake or typo when writing your email address or phone number, you will not receive a confirmation code notification. The same situation occurs when specifying a blocked or invalid mobile phone or email. To avoid such situations and registration problems, be sure to carefully check the information you enter.
Slow internet connection
To ensure proper functioning and execution of its functions, the Instagram mobile application requires an active and stable internet connection. Attempting to create an account without an internet connection will result in refusal and error. The registration process is also affected by data transmission speed, which should not be minimal or fluctuating. The service will simply freeze or fail to load.
Reasons for weak or complete absence of connection may include:
1. The mobile operator has blocked your phone number due to outstanding debt.
2. All available internet traffic has been used up, resulting in decreased loading speed.
3. Being in an area with low cellular network reception.
4. Wi-Fi device freeze. Restart or switch to mobile data.
All of these factors negatively impact the process of creating an Instagram profile.
Outdated version of Instagram
If you receive an error during registration, it may be because you have installed and are using an outdated version of the mobile application. Download the updated version of the program, as system requirements change with new updates. You can check for updates in the official software stores, such as the App Store or Play Market.
Developers recommend working only with the latest version of the application and regularly checking for new builds in the store. To simplify the process, enable automatic search and installation of updates.
Many users, especially Android users, download installation files of unknown builds from third-party websites on the internet, which can lead to their mobile devices being infected with viruses. It should be noted that the latest Instagram client can only be downloaded from the official software store. Using other firmware does not guarantee stable platform performance.
This username already exists
The next step after registration is to create a password and username. Come up with a nickname that has not been used on the service before. If the entered login is already taken, you will receive a corresponding warning, and Instagram will block the attempt to activate the profile. There is only one way out of the situation – to think carefully and come up with an interesting name that will not only be unique, but also attract the attention of visitors to the page. To save time and avoid brainstorming, use special automatic selection services.
Using proxy servers
If you use a VPN and proxy server while browsing the internet, you may encounter a block when activating your account. This tool is used for anonymous access to foreign websites and automatically changes your location according to the selected resource on the internet.
When registering, provide your mobile phone number, and the service will verify its accuracy. If the contact data code does not match the VPN characteristics, you will be denied access. This function is standard and can be found in the interface of any modern mobile device.
In addition to VPN for anonymous browsing, additional programs and browser extensions called anonymizers are also used on the internet, which can also cause incorrect social network operation.
Instagram is experiencing a general malfunction
In some situations, malfunctions in the social network itself can be the reason for blocking the activation of an account. The platform periodically conducts scheduled maintenance, during which certain actions and service capabilities become unavailable for use. Wait for some time and try again later. Has the situation not changed? Contact technical support with an official request.
Malfunction in gadget settings
It is also worth considering the possibility of malfunctions in the mobile device itself, as incorrect operation of the smartphone can often be the cause of problems. Let’s look at popular reasons for issues:
- An outdated version of the operating system is installed on the cell phone. It is important to remember that many new features of social networks are only available with the latest updates of the smartphone’s software. Install the latest version in the device settings in a timely manner.
- Technical malfunctions. The functionality of the SIM card or device’s reception antenna may be disrupted.
- The internal memory is full, and there is not enough free space to store temporary files and cache.
- The RAM is overloaded, and multiple applications are being used simultaneously.
- An outdated device is being used that does not meet the system requirements and does not support the mobile application.
All of this can lead to a blockage during the registration of an account.
How to solve the problem with blocked action of Instagram on the phone
You can fix the listed malfunctions on your own without contacting technical support, the main thing is to correctly determine the root cause of the failures. Let’s consider ways to solve the problem on different mobile devices with different operating systems – Android or iPhone.
On Android
Let’s try to find a way out of an unpleasant situation when Instagram blocks creating a new account on an Android smartphone:
- When registering, try to provide accurate personal information and avoid mistakes in writing your address and phone number. Double-check the entered information. Use only valid contact information that is not subject to blocking.
- If you see a notification that your email and phone are already in use, recover your account using any standard method.
- Reinstall the software, download and install the latest update of the social network. Use only the official client and download it from the Play Market software store. Periodically monitor the appearance of new versions of the utility.
- To install the update of the mobile device’s operating system, open the settings section and select the tab for system parameters. If there are any new features, you will see a button to activate them on the next page. If your smartphone is outdated and cannot support the correct operation of the Instagram social network, you need to get a modern device.
- If there is no access point, switch to mobile data. Restart the wireless network router or router. Check for available traffic and any outstanding balance on your SIM card account.
- Deactivate the VPN anonymous access function. To do this, open the settings panel and select the tab for wireless networks. On the next page, you will see VPN, switch the toggle to the off position. Remove and deactivate all extensions and programs of this type – anonymizers.
- Uninstall the mobile application and reinstall it on your smartphone.
- If the username is already taken, use special services to select a login or use your imagination.
It is possible that a massive operating system failure has occurred, so it is recommended to perform a general reset of the settings. To do this, go to the settings section on your mobile device. Go to the system settings tab and select the “Reset” option. On the next page, indicate that you intend to reboot personal data. After that, try to register on the portal again.
On iPhone
Initially, the Instagram service was released for iPhones, so there are significantly fewer registration errors on the iOS operating system. Owners of mobile phones from the popular brand iPhone may face similar problems. They can be solved independently using the tips described for Android-based smartphones.
To reset the default settings, you need to:
- Find the settings tab in the form of a gear on the home screen.
- Open the section of basic characteristics.
- Select the reset all settings option. Confirm the procedure.
This service helps to eliminate all system errors. Otherwise, the process of setting up, updating the mobile application and OS, and using the Instagram social network is completely similar to that on Android smartphones. The only difference is in the interface design and the placement of control elements.
The article discussed how to fix the error when registering on Instagram – action blocked. First of all, it is necessary to accurately determine the cause of the malfunction, only after that start taking action. In the worst case, you can ask for all the settings on the device or reinstall the utility. If the problem is not resolved, then you need to contact technical support specialists.