To use the service, registration is required. To do this, simply provide a mobile phone number or email address and confirm them with a special code. Unfortunately, many users face difficulties during registration or password recovery. The desired activation code simply does not arrive at the specified contact information. There are many reasons for such failures. We will tell you what to do if you do not receive the security code from Instagram.
I am not receiving SMS with the code to reset my password
When logging into a social network, each subscriber is required to enter a protective password and login. This is necessary to protect the account from unwanted influence from outsiders and hackers.
When registering or restoring a lost protection combination for a profile, the service offers to go through a standard user identification procedure that allows unauthorized attempts to enter the page to be identified. A notification with a special confirmation code is sent to the phone number or email address. If you do not enter it in the corresponding field when logging in, the system will deny you access to personal information.
Unfortunately, the service does not always work perfectly and many users face difficulties. This is manifested in the fact that SMS notifications with the coveted sequence of characters do not always arrive at the specified contact details. As statistics show, most login problems arise as a result of the carelessness and negligence of the account owners themselves.
In addition, problems may arise when restoring the password for an account. We will discuss this in more detail below.
When resetting the password
Any of us can face an unpleasant situation when we cannot log in because the password for the profile is lost or forgotten due to carelessness. You won’t be able to authenticate to your account without providing the coveted combination. In this case, the social network offers to perform the standard procedure for restoring access. There are several main ways to implement this process:
- Using the user’s active email.
- Through the mobile phone number.
- Authorization and activation through an account in the partner social network Facebook.
Anyone who has lost their password can take advantage of this opportunity, regardless of the device they are using or the operating system they have. The standard recovery process looks like this:
- The consumer goes to the password reset menu on the login page of the service.
- The system asks for contact information – phone number or email.
- After that, a notification with a special code for confirmation should be sent to them.
- The received combination is entered in the corresponding field.
- All that remains is to come up with a new password for the account and enjoy social networking.
It should be noted that for the procedure to be successful, the phone number must be linked to the personal page, otherwise you will be denied. Despite the simplicity of activation, many users complain that they do not receive SMS for password recovery.
What to do in this situation? In most cases, the culprit is the user himself, who makes serious mistakes when submitting the request. Fix the situation and solve the problem yourself without the help of technical support specialists, the main thing is to understand the root cause of the error.
Instagram access code is not coming to phone: solution
There is no need to panic prematurely, as there are many reasons why the service may not send you the coveted combination of characters. Let’s consider popular cases when you don’t receive the Instagram confirmation code on your phone:
- An error was made when filling out the standard form, such as a mistake in the contact details – mobile number or email address. Non-existent parameters are specified or they are not attached to the account.
- The mobile device has an active anonymity function using third-party VPN proxy servers.
- Malfunctions of the smartphone itself, lack of cellular communication, or technical elements of the device failure.
As you can see, the cause of malfunctions can be the owner’s simple carelessness. Let’s consider the setup procedure and problem-solving in detail by phone number.
Disable VPN and anonymizer programs
VPN stands for Virtual Private Network. With this function or additional anonymizer programs, you can anonymously visit closed websites in our country using special proxy servers. Almost every modern smartphone has a similar tool implemented, and if it is active, you may have problems with registering on social networks or restoring your password. When checking the provided information, the service checks the applicant’s current geolocation. If the country code does not match the mobile phone number, you will automatically be denied further procedure.
To get an activation code, deactivate the VPN function on your mobile device. Follow these simple instructions:
- Find and click on the system settings icon on your smartphone’s home screen.
- On the next page, go to the wireless networks tab.
- A new window will open, and at the end of the list, you will see the VPN option.
- Switch the activity indicator to the off state.
If you frequently use this tool, you can find the off button on the quick access panel at the top of the workspace. This algorithm is implemented for all modern smartphones, and the difference may lie in the names and locations of the main control elements.
In addition to the standard function, many users work with special applications and browser extensions called anonymizers. They also affect the stable operation of social networks, so it is recommended to disable or completely remove them from the mobile phone’s memory.
Do not forget that the mobile application requires constant internet access.
If you are not receiving notifications from the social network, switch the connection method from Wi-Fi to mobile data or vice versa. Check for available traffic and debts to the mobile operator.
Double-check the accuracy of the number by digits
Don’t forget about user errors. Many people make typos when filling out a request for account recovery, as anyone can accidentally mix up a digit in their phone number. Therefore, when filling out the standard form, double-check the accuracy of the information entered.
Remember, you won’t receive a confirmation code if you provide non-existent contact information, and your registered phone number and email are not linked to your account. If you receive a rejection, double-check the information you entered.
Check phone settings for receiving SMS
The next category of reasons is caused by malfunctions of the mobile device itself. Let’s consider common cases and how to deal with them:
- The SMS messaging function is disabled or blocked on the mobile phone. Go to the wireless networks section, select the SIM card, and check the activity of this tool.
- Lack of cellular coverage. If you are in an area with weak signal reception from the mobile operator, you are unlikely to receive a notification in the form of an SMS message. Check the status and signal level on the antenna indicator. Move to a location with moderate reception quality.
- The SIM card or smartphone antenna is damaged. Call any contact number or send a message. If it doesn’t work, then most likely the malfunctions are related to the failure of device components. The only way out of the situation is to contact a repair service or purchase a new device.
- Your mobile number is blocked by the provider due to outstanding bills.
- The airplane mode is activated. It blocks data transmission and mobile network operation.
All of this can cause malfunctions in the operation of the social network. To know for sure, perform the recovery procedure on another computer or phone.
How to get Instagram security code to email
If you are unable to log in and recover your account through your mobile phone number or if it is not linked to your profile, activate your account and request a security code via email. To do this:
- Launch the mobile application on your device.
- Click on the recovery button.
- Enter your email address.
- If this contact is linked to your account, the service will send a notification to it, but it will contain not a confirmation code, but a working link to change your previous password.
- Create a new combination and confirm it.
The main thing is to have access to your email. If you did not receive the corresponding notification in the new messages tab, open the spam folder, perhaps the email service blocked the notification and suspected it. Did not find anything? Then carefully check the accuracy of the information entered in the form for recovering your Instagram account, any typo will lead to unpleasant consequences and slow down the password reset process.
What to do if you constantly receive security profile codes – it’s a hack
If you have started receiving periodic confirmation code messages on your mobile device, even though you haven’t registered a new account or initiated a password recovery procedure, then it is likely that hackers are trying to hack your page. Under no circumstances should you share the received character combinations with anyone. To avoid a hacker attack and account hacking, take the following preventive measures:
- Change your Instagram account password from time to time. Perform this procedure once a month.
- Activate the two-factor user identification function in the social network settings. As a result, to log in to the page, you will need to confirm actions each time using a security code.
- If you are asked, never share your password or received code with anyone. Do not log in and do not save your personal information on other people’s devices and PCs.
If you receive a password reset notification, it is not necessarily a hack and the actions of scammers. It is possible that an ordinary user made a mistake when entering the phone number and accidentally indicated your contact information.
If you suspect a hacker attack, be sure to report it to the technical support service. They will consider your application and offer further actions to ensure your safety.
The article explains what to do if you don’t receive SMS messages in Instagram with a confirmation code. Without this combination, you will not be able to register on the portal or recover access if you lose your password. Therefore, when submitting an application, carefully check the entered information, any typo will lead to unwanted consequences and delay the procedure.